The service update callout is a highlighted message that appears prominently on your listing page. Use it to flag temporary changes — a diversion, a suspended service, a late timetable update, or anything else passengers need to know right now.
Where to find it
In the route editor, go to Timetable > Service update.
What to write
Keep it brief and specific. Tell passengers exactly what’s changed and where to find more information. A good callout message is one or two sentences — something like: “This route is currently operating a temporary diversion between Ambleside and Grasmere. Check our website for the latest timetable.”
Tips
- Remove the message once the situation is resolved — a stale service update is worse than none at all
- Include a link to more detailed information if you have one
- Write in plain language — avoid internal codes or jargon that passengers won’t understand
- Don’t use this field for permanent information; that belongs in your marketing description or timetable fields
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