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Andi North
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An introduction to tickets on Scenic
Explaining fares & tickets to your audience is very important. Here at Scenic we want to break down the barriers to passengers travelling, and explaining which tickets offer the best value is a key way to do this. There are different ways you can manage your tickets on Scenic – it depends on which type…
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Andi North
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Managing concessionary pass acceptance
A large proportion of the visitors to the Scenic website are OAPs with a free bus pass. We often get asked whether certain services accept free bus passes and have created tools to allow operators to show this on their listings. Editing information From your route edit dashboard, you can visit “Ticketing > Concessions” to…
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Andi North
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Add a new ticket to Scenic
To add a new ticket is quite simple but there are a few steps to take. Naming your ticket It’s important to name your ticket accurately – not just so your customers know what to purchase but to also game Google. The ticket name is shown on route listings and on the individual ticket page. You can…
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Andi North
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Updating an existing ticket
There is a lot of information you can edit on an existing ticket within Scenic. We’ve produced a series of guides to help you understand how to get the most out of your tickets. You can edit your tickets from the Scenic Listings Manager Ticket Dashboard.
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Andi North
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Assigning operators to a ticket
It’s imperative that you assign operators to a ticket correctly. There are two fields where you can assign operators: All operators Select every operator from the list that accepts and/or issues the ticket you’re adding or editing. For groups (Stagecoach, Go-Ahead, etc) add the opco and the parent group as operators. Why do we need this data?…
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Andi North
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Add prices to a ticket
Whether you’re adding a new ticket or editing an existing one, the process is the same. You can edit your prices in one of two ways: manually through the Scenic UI or via a bulk upload spreadsheet. Manually through the Listings Manager From the ticket dashboard, find your ticket and click Edit. Navigate to the…
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Andi North
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Adding restrictions & terms and conditions to a ticket
If the ticket has route-specific restrictions – i.e. on route A, you can only use this ticket between stop 1 and stop 12 – you can insert that information here. When editing a ticket, go to “Buying info” > “Terms & restrictions” – you’ll see a form like this below: If you want to apply…
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Andi North
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Assign the ticket to your routes
Once you’ve added your tickets to the Scenic Listing Manager, you need to assign the ticket to one or more bus, coach or rail routes. To do this is very easy: It’s worth noting some ticket names will appear in this list different to how they do on the website – the ticket name shown in this form…