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Assigning operators to a ticket

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It’s imperative that you assign operators to a ticket correctly. There are two fields where you can assign operators:

  1. All operators
  2. Main operator

All operators

Select every operator from the list that accepts and/or issues the ticket you’re adding or editing. For groups (Stagecoach, Go-Ahead, etc) add the opco and the parent group as operators.

Why do we need this data?

We showcase tickets on operators’ pages (or will do in a coming update) to help passengers understand where they can travel.

It also helps us with back-end data setup – so please make sure you correctly allocate all available operators to the ticket.

Main operator

This is the operator shown on the ticket page itself. You can only assign one operator to this field.

If the ticket is sold and accepted by multiple operators, you can assign the special operator called “Multiple operators”.

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