Website support for total peace of mind
A website is a living thing that needs regular care.
Our support and maintenance packages take the technical burden off your shoulders, providing regular updates, security monitoring, and on-call expert help so your site stays fast, healthy, and open for business.
Perfect for:
Your dedicated external technical department
The web moves fast, and software that isn’t maintained quickly becomes a security risk.
Our management service is more than just “fixing things when they break” – it’s about proactive prevention.
We handle the routine stuff, like WordPress core and plugin updates, in a safe environment first to ensure nothing breaks. We also provide daily off-site backups, so if the worst should happen, we can restore your entire site in minutes, not hours.
Beyond security, we focus on continuous performance. We regularly audit your site’s speed and database health, making the small “under-the-hood” tweaks that keep your pages loading instantly.
Think of us as your external technical department; we’re just an email away whenever you need a new feature added, a layout tweaked, or a technical question answered. It’s a partnership that ensures your biggest marketing asset remains a high-performing tool for years to reach.
What’s included
Your external technical department
- WordPress core and plugin updates, tested first
- Daily off-site backups
- Security monitoring
- Performance improvements
- Tweaks and changes when you need them
- Hosting on WP Engine
Who this is for:
Our management packages are designed for proactive business owners who view their website as a critical asset that requires constant care.
We act as your external technical department, providing the security, updates, and performance monitoring needed to ensure your site stays fast and secure while you focus on high-level growth.
Busy business owners who don’t have the time (or the desire) to log in and click “update” on plugins every week.
Professional organisations that cannot afford even an hour of downtime and require proactive monitoring and rapid response.
Marketing agencies who need a reliable technical partner to handle the “under-the-hood” maintenance for their clients’ sites.
Security-conscious firms that require regular backups and malware scanning to protect against ever-evolving digital threats.
Trusted by operators and brands including
How we work
Plan, design, then build
A website is a bigger job than a leaflet, so each stage is agreed before the next one starts.
01
Discovery
A free 30-minute call, then a meeting or two with your team about your goals, your audience and what the site needs to do.
02
A fixed quote and plan
A fixed quote for the agreed scope, with timescales and deliverables. New ideas get their own estimate, and we always tell you first.
03
Sitemap and wireframes
We plan the pages and the layout of each one before any design. Agreeing the structure early saves rework later.
04
Design, then build on staging
Once you approve the design, we build on a private staging link so you can click around the real thing long before launch.
05
Training, handover and launch
Before launch we show your team how to edit the site, so you’re confident making changes yourselves.
Trusted by leaders
We pride ourselves on building lasting relationships. Hear from the industry leaders who have used our expert guidance and specialised skills to solve complex problems, drive sustainable growth and scale their operations.
★★★★★
We’re very happy. Fruit Bowl Co worked incredibly hard to improve our website, and sales increased by more than 44%. They continue to impress us with their skills, more than four years into our partnership.
Debbie Jones, Hildon
★★★★★
We are delighted with the results Fruit Bowl Co achieved, and we’re also impressed by how they engaged with stakeholders to develop a creative yet elegant solution to a problematic part of our membership sign-up process.
Ben Holloway, RYA
★★★★★
We urgently needed to migrate to a new web platform and add features that would give our team and members greater control. Fruit Bowl Co delivered quickly, efficiently, and on budget! We’re delighted, and so are our members.
Carol Paddison, EBA
Our work
A few things we’ve made
Power your business growth with high-performance digital platforms designed for a seamless user experience.
Our WordPress services
Questions
Frequently asked questions
Everything you need to know about website support. Still not sure? Book a free call and ask us.
How does support work?
Usually on a monthly retainer of typically five, 10, 25 or 50 hours. Unused hours roll over for up to three months.
What if something goes wrong?
We keep daily off-site backups, so if the worst happens we can restore your site quickly.
Can you host and look after the site?
Yes, usually on a retainer. Retainers are typically five, 10, 25 or 50 hours a month, and unused hours roll over for up to three months.
Got a project in mind?
Tell us what you need, and we’ll show you how we’d help.