Engage with the press and your local community through professional PR, media and communications
In the world of public transport, clear communication is vital. We provide proactive PR and media support to help you celebrate your wins, manage service updates, and build a positive, transparent relationship with the communities and passengers you serve.
Perfect for:
Building public trust and brand authority through expert storytelling
Positive public perception is vital for any transport operator, but good news stories often go untold without a proactive strategy.
Our PR and media services focus on celebrating your successes – from fleet investments and environmental milestones to community partnerships and award wins.
We act as an extension of your marketing team, drafting professional press releases and managing relations with local and trade media to ensure your brand is seen in the best possible light.
By humanising your business and sharing the stories of your drivers and passengers, we help you build deep-rooted trust and loyalty within the communities you serve.
We believe in clear, transparent communication that keeps the public informed and engaged. Whether we are promoting a new ticket incentive or explaining the benefits of a network expansion, our copy is written in “plain English” to ensure it is accessible to everyone.
We don’t just wait for the news to happen; we work with you to identify storytelling opportunities that align with your long-term business goals.
By maintaining a positive and active media presence, we help you build a resilient reputation that supports your growth and reinforces your position as a key pillar of the local economy.
Who this is for:
We help you manage the narrative, ensuring your hard work and service improvements get the positive coverage they deserve.
Service-focused operators wanting to shout about new fleet investments, carbon-neutral goals, or network expansions through targeted local and trade press.
Marketing managers looking for a professional partner to draft compelling press releases and manage media relations for new route launches or ticket incentives.
Award-winning firms looking to leverage their successes into meaningful brand authority and community trust through strategic media placement.
Policy-makers needing to communicate complex changes to fares or routes in a way that is clear, transparent, and empathetic to the passenger.
Trusted by leaders
We pride ourselves on building lasting relationships. Hear from the industry leaders who have used our expert guidance and specialised skills to solve complex problems, drive sustainable growth and scale their operations.
★★★★★
We’re very happy. Fruit Bowl Co worked incredibly hard to improve our website, and sales increased by more than 44%. They continue to impress us with their skills, more than four years into our partnership.
Debbie Jones, Hildon
★★★★★
We are delighted with the results Fruit Bowl Co achieved, and we’re also impressed by how they engaged with stakeholders to develop a creative yet elegant solution to a problematic part of our membership sign-up process.
Ben Holloway, RYA
★★★★★
We urgently needed to migrate to a new web platform and add features that would give our team and members greater control. Fruit Bowl Co delivered quickly, efficiently, and on budget! We’re delighted, and so are our members.
Carol Paddison, EBA
Benefits of working with Fruit Bowl Co
We transform your messy database into a streamlined engine for growth, ensuring every customer interaction is tracked and every lead is nurtured.
Our team bridges the gap between complex data architecture and real-world marketing results, making your CRM your most valuable asset.
- Expertise across platforms: We don’t stick to one system; whether you use HubSpot, Salesforce, or Zoho, we understand the technical nuances required to optimise performance.
- Data-driven decision making: Our audits move beyond guesswork, providing you with clear, actionable insights based on how your customers actually behave.
- Improved team efficiency: By identifying and eliminating redundant processes, we help your sales and marketing teams spend less time on administrative tasks and more time closing deals.
- Enhanced customer retention: We help you identify gaps in your communication, ensuring no customer is left behind, and every touchpoint feels personal.
- Future-proofed workflows: We don’t just fix what’s broken today; we build scalable automation structures using tools like Make.com to ensure your system grows with you.
- Unbiased transparency: As a third-party partner, we provide an honest assessment of your current tech stack, even if it means recommending a migration to a tool that better suits your needs.
Ready to start building
something great?
Let’s book a call and chat
From creative branding and high-performance websites to technical audits and marketing strategy, we help turn your vision into a scalable reality.
Whether you need a fresh visual identity or a more efficient digital workflow, we provide the expert guidance and plain-English strategy required to set your business apart and drive tangible results.
Help your passengers travel with confidence using our comprehensive transport marketing and design expertise.
Frequently asked questions
Looking for clarification? Browse our FAQ’s or contact us directly, and we’ll sort you out.
Questions answered about PR, press & media
Questions about us and how we work
No jargon, no fluff, just results that matter
Tired of agency speak and ready for some honest, plain-English strategy? We’re ready to embed ourselves in your next project.
To get started, simply contact the team or email hello@creativefruitbowl.com.
Want to book an intro call? We can do that!
Get a quote today
We don’t believe in “hidden extras.” Send us an email or schedule a call to discuss your vision, and we’ll provide a transparent, fixed-price quote to bring your project to life.
How our projects work
Every project is unique, but we follow a tried-and-tested formula that keeps things moving. Visit our process page to learn how we manage the flow from concept to completion.
Guidance at every turn
We don’t just disappear once the work is finished. We help you launch your project and keep a close eye on it afterwards, offering expert support whenever you need it.