Chapter: 2.7: Managing tickets

Explaining fares & tickets to your audience is very important. Here at Scenic we want to break down the barriers to passengers travelling, and explaining which tickets offer the best value is a key way to do this.

A large proportion of the visitors to the Scenic website are OAPs with a free bus pass. We often get asked whether certain services accept free bus passes and have created tools to allow operators to show this on their listings.

To add a new ticket is quite simple but there are a few steps to take.

There is a lot of information you can edit on an existing ticket within Scenic. We’ve produced a series of guides to help you understand how to get the most out of your tickets. You can edit your tickets from the Scenic Listings Manager Ticket Dashboard.

It’s imperative that you assign operators to a ticket in the right way. There are two fields where you can assign operators: All operators Select every operator from the list that accepts and/or issues the ticket you’re adding or editing. For groups (Stagecoach, Go-Ahead, etc) add the opco and the parent group as operators. Why…

Whether you’re adding a new ticket or editing an existing one, the process is the same. You can edit your prices in one of two ways: manually through the Scenic UI or in a bulk upload via spreadsheet.