✅ Fixing the “Security key could not be validated. Refresh the page and try again.” error message

What is this error?

For added security on the Scenic website, we validate every request made to the server to make sure it’s genuine.

If you’re trying to perform an action and your uniquely generated security key (stored in your browser) doesn’t match the value stored on our server, the error message “Security key could not be validated. Refresh the page and try again.” will be shown.

How to fix this issue

1. Refresh the page

Sometimes simply refreshing the page will fix this issue, but if you keep on seeing the same error message, you may want clear your cookies.

2. Clear your cookies

This error is often caused by cookies, so clearing your cookies will often fix the issue.

You only need to clear cookies stored in your browser for the scenicbuses.co.uk domain name – clearing all your cookies will log you out of all services (such as shopping, emails, social media, etc).

You only need to clear cookies for the Scenic Buses domain name – scenicbuses.co.uk

I’ve cleared my cookies but still see the error message

If you have cleared your cookies and are still seeing the error message, please get in touch with our help & support team – help-with-listings@scenicbuses.co.uk – and we’ll help you out.