Lost property information

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Adding lost property contact details to your Scenic profile helps passengers know who to contact if they’ve left something behind. Clear information here can save a lot of frustration.

Add lost property information

In the SLM, go to Operators and select your operator. Click Edit and navigate to the Lost property section.

Enter the relevant contact details for lost property enquiries — this could be a phone number, email address, or a link to a dedicated lost property form on your website. Save your changes.

What to include

  • A dedicated lost property phone number or email if you have one
  • A link to an online lost property form if your organisation uses one
  • Opening hours for lost property contact, if relevant

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